Refund policy

We have a zero return and refund policy. That said, if by any case there was a manufacturing issue in the item sent, you have to contact our customer service department on +97176979142 or by email on info@keybrands-group.com in order to open a claim and proceed with an exchange or refund of the damaged items.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.